The Company
Pimp din Lotus Notes
IT Service Management
Min sosiale hverdag
IT Podium
Employees
Helsinki
Aki Lähteenmäki
Title:
Senior ConsultantE-mail:
= online
= inactive
= offline
Aki was employed in January 2012. He is an experienced consultant with IT service management skills and holds certificates in ITIL V3 Expert, ITIL V2 Service Manager, Cobit foundation, ServiceNow and CA Service Desk administration.
Since 1998, Aki has had various roles in the ITSM field, ranging from ITSM process to support tool development work in different subject areas. These include e.g. telecom network O&M, Financial and HR Services request fulfillment and ITSM process development in IT organizations of all sizes.
He has strong practical knowledge and skills in process design, enforcement and support tool adaptation.
Anna Lehtoranta
Title:
Office Manager / HR CoordinatorE-mail:
= online
= inactive
= offline
Antti Malila
Title:
ConsultantE-mail:
= online
= inactive
= offline
Antti was employed in June 2010 as a consultant/support engineer. In the beginning of 2011 he started to work as a fulltime consultant. He works for customers in both Service Manager 7 and ServiceNow related tasks and projects.
Before joining Symfoni Antti worked at Fujitsu Finland in the Service Manager team as a system specialist.
He has a BBA in Business Information Technology from Helsinki Business Polytechnic (Helia).
Antti Vesin
Title:
ConsultantE-mail:
= online
= inactive
= offline
Hannes Hirvikallio
Title:
Sales ManagerE-mail:
= online
= inactive
= offline
Harri Hornborg
Title:
Commercial DirectorE-mail:
= online
= inactive
= offline
Harri was employed in 2009 as Country Manager in Finland.
He has IT experience as a VP of Customer Service, Partner Management and HR in Forte Netservices, a privately owned MSP player in Finland. Before that he worked in SAP Finland for eight years, managing e.g. Forest& Paper business unit and Nokia cooperation.
Harri is responsible for managing and developing the business in Finland.
Master’s degree in Economics (Helsinki School of Economics), majoring Accounting and minoring Economics.
Henri Uusoksa
Title:
ConsultantE-mail:
= online
= inactive
= offline
Jani Luostarinen
Title:
ConsultantE-mail:
= online
= inactive
= offline
Jani Palmu
Title:
Country ManagerE-mail:
= online
= inactive
= offline
Janne Kortesoja
Title:
ConsultantE-mail:
= online
= inactive
= offline
Janne was employed in 2008 as technical consultant of HP BTO-products.
Before entering the IT-management business, Janne had deepened his expertise of international business and industrial management.
His key areas cover implementation, system design, customizations, support and training for Scope4mation ICM , HP UCMDB, HP Asset Manager, HP Connect-It, HP PPM, and knowledge of HP Service Manager and various integrations within IT-Management.
Janne has a Bachelors Degree on Industrial Management from the Helsinki Polytechnic STADIA.
Juha Salmi
Title:
Senior ConsultantE-mail:
= online
= inactive
= offline
Juha was employed in 2008 and works as a Business Solution/Product Manager.
He has worked as logistics and production manager and as an entrepreneur in the IT management business.
He is currently working with sales and managing projects related to various solutions in our offering.
Juha has a Msc. engineering, industrial management from Helsinki University of Technology
Kalevi Koskinen
Title:
Junior ConsultantE-mail:
= online
= inactive
= offline
Lainer Laurent
Title:
ConsultantE-mail:
= online
= inactive
= offline
Lainer was employed in Rubik Solutions (acquired by Symfoni) in 2011 as senior consultant for ITSM.
Before this he worked for 5 years in Hewlet-Packard. Lainer has a strong background in Microsoft platform based servers, clusters, desktop management systems, terminal servers, IT infrastructure, network equipment and services.
Lainer is responsible for consulting ITSM processes and solutions with a main focus on HP Service Manager and Service-Now.
He has a Master of Science degree in IT from Tallinn University of Technology.
Matti Penttinen
Title:
ConsultantE-mail:
= online
= inactive
= offline
Mikko Pääkkönen
Title:
Senior ConsultantE-mail:
= online
= inactive
= offline
Paula Määttänen
Title:
ConsultantE-mail:
= online
= inactive
= offline
Paula was employed in Symfoni January 2013 as a Senior Consultant. She is an experienced consultant with strong IT service management skills. Paula has long experience of Team Leading, from IT Service and Retail.
Prior to Symfoni she worked as Consultant in Accenture where she was working in IT Service Excellence line. Focus area were in IT Operating Model, Continual Service Improvement, IT Support Model and ITSM tools.
Since 1997, Paula has had various roles in the ITSM field, e.g. Service Desk, IT Support Manager and Leader of the Service Desk, Process Consultant and Project Manager.
Santtu Jokela
Title:
Customer Service ManagerE-mail:
= online
= inactive
= offline
Santtu was employed in October 2011 as Customer Service Manager.
He has worked as a Service Manager and Project Manager in IT Service Management area in Logica.
Santtu is responsible for Customer support for dedicated customers in Finland and he will participate in different deveploment projects as a Project Manager.
He has a Diploma in Business and Administration, IT Management from the Malmi Business College.
Vesa Laurila
Title:
Senior ConsultantE-mail:
= online
= inactive
= offline
Vesa was employed in 2006 as ServiceCenter and Connect IT consultant.
Vesa Laurila is an experienced Service Manager consultant with strong design, development and troubleshooting skills. Certified on ServiceCenter and Service Manger on 2007. Vesa has been a HP ServiceCenter/ServiceManager specialist since 2003.
He has strong technical skills in various IT areas and is therefore able to advice our customers on an architectural level.
