Symfoni tools provide powerful Operations and Service Management systems
10 years in the Operations and Service management field, Symfoni has developed a number of tools that provide powerful OOB integrations.
Rather than reinventing the wheel, these integrations are standardized and can be used OOB (Out Of the BOX). This avoids huge costs and reduces the time building and implementing integrations.
ICM (information Consolidation manager) is a very effective solution that bridges the gap between the proactive operations management and the service management world.