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Sales & Service

2011.12.08

Our sales and service solutions provide your company with the opportunity to track and share all customer activities. These solutions use a common set of tools, templates and ”Best Practices” to register and share information. Your company will function and appear as a coherent unit, much to the appreciation of your customers and business partners.

” It’s a super useful tool. We had 52 sales people and nothing was shared. - Now we are more in control, and prepared for meetings. Tasks can be rotated and new people trained.
This benefits the customer
as well as our own business!
Poul Pedersen, FTZ (.dk)”

Symfoni assists your company in gaining control over your customer relations. With these solutions it becomes a quick and simple process to obtain an overview of historic correspondence and other sales-related tasks. This allows your company to prioritize customers, meet their individual needs and ensure that customers have an improved buying experience.

Our solutions can also track and manage all requests, irrespective of whether they are related to customer support, internal IT helpdesk or other business processes, this being the registration of requests and associated follow-up activities.

Sales & Service Suite:

Symfoni Request	Symfoni Sales
i-Sales	i-Support

Sales & Service

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