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Netherlands

Arman van Frankfoort

Title:

Sales Manager

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Arman was employed in Symfoni in 2007 as Sales Manager of Symfoni Netherlands. He is responsible for driving the sales with Symfoni NL within both existing accounts and new business.

Together with Bob Erwich he opened the dutch Symfoni (former Rubik) office in July 2007. Arman has a lot of experience within the IT Management area and has worked for large software companies like Computer Associates

and HP Software.

He has a bachelor degree in information technology (HEAO-BI).

Arno Maas

Title:

Senior Consultant

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Arno was employed in Symfoni in 2008 as senior (HP) consultant.

He has experience in the SAP, HP software, Cognos, Business Objects, SQL and Oracle area with Fujitsu Services B.V. as managing consultant for mainly internal and international projects.

Arno is responsible for the Troux group in Symfoni Netherlands, working as consultant and looking for healthy growth of Troux in Benelux.

He has a master’s degree in grassland and zootechnics from Agriculture University of Wageningen.

Bob Erwich

Title:

Regional Manager Benelux

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Bob Erwich started Rubik Solutions BV in July 2007. Before that he worked for more than 10 years with HP where he acted as the HP Software Director The Netherlands from 2003 untill 2007.

Together with his team he established the Rubik Solutions Group (now Symfoni) in the BENELUX.

Nowadays he is responsible as the Regional Manager for Benelux.

Bob studied economics at the High School of Rotterdam.

Carla van der Sar

Title:

Senior Consultant

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Carla was employed in 2008 as Senior Consultant with expertise ITIL and Service Management.

Her focus for next year will be Service Now and besides that she also has knowledge of HP Service Management.

She is used to work self-employed as well as in a team.

Demi Pattynama

Title:

Consultant

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Demi started with an internship in January 2007 as consultant / intern system administrator. He has related experience in IT.

He is now responsible as functional and technical consultant in the BTO suite specialist in HP Operations Manager and HP Network Node Manager Software and solutions like Service Driven Management.

Demi studied at Technical Collage in Ede and lived in Curacao for his internship.

Fernando Koenraad

Title:

Support Engineer

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Fernando started with an internship at Symfoni in 2011 as a 1st and 2nd line support Engineer focused on customer support and internal IT related work. After finishing his studies at the Technical College in Ede he joined Symfoni as a full time Support Engineer.

His main focus is within the IT Service Management channel and with products such as HP Operation Manager, HP Network Node Manager, ICM and Service-now. He is a certified as ServiceNow System Administrator.

Gerrie Randewijk

Title:

Office Manager

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Gerrie Randewijk has worked in the company since 1998 as an Office Manager.

Gerrie has worked as a secretary/coordinator in a hardware company and at the Office for Authorization of Pesticides, Herbicides and Fungicides.

Certified education: HAVO, Secretary, Management Assistant, Middle Management, ITIL.

Marcel de Wit

Title:

Consultant

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Marcel was employed in 2007 as a Technical Consultant within the Operational Management area.

He has 6 years experience within the IT business; HP Operations Manager for Windows (HP OMW) Service Driven Management (SDM) and Information Consolidation Manger (ICM).

Marcel is responsible for delivering projects as being projectleader, trainer or consultant.

He has been studying Business Administration and ICT Strategy and Project Management.

Martijn Krop

Title:

Senior Consultant

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Martijn was employed in the company early 2007.

He has experience as a Project Manager for a French Tyre company in Grenoble for two years.

Martijn is currently working at ING Investment Management in The Hague as a UCMDB consultant.

He is studying Business Management at the moment.

Michael de Boer

Title:

Consultant

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Michael was employed in 2003 as Technical Consultant for HP Operations Management.

From 2005 till 2007 he worked in the supportorganization, supporting the HP products, TelAlert and AlarmPoint.

Michael is a technical consultant for HP OM, HP NNMi, HP BAC, TelAlert and AlarmPoint.

He has an MBO from the Technical College Ede.

Pascal Koster

Title:

Senior Consultant

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Ralph van Zijl

Title:

Senior Consultant

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Ralph was employed in May 2005 as consultant of Operations Management solutions.

He has extensive expertise and experience in the area of Operations Management since 1999.

Ralph participated in many projects as a consultant, implementator and coordinator. He was also operational responsible for Managed Services.

Ralph has a BSc in IT and Telecommunication Science (Telematics) from the Polytechnic School of Utrecht.

Richard Fredriks

Title:

System & Support Engineer

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Richard joined Symfoni in 2007 as support engineer and has held the positions of a back office support manager, project manager and a senior support engineer.

He has knowledge on a broad range of products such as Service-Now, HP Openview software, Scope4mation software and xMatters.

His main focus is resolving Service-now incidents, coordinating support related business and project management within the team. He is a certified as ServiceNow System Administrator.

Tom Flipse

Title:

Solution Architect

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Tom started working for Symfoni/Rubik in 2011 as a Solution Architect. He currently has a dual role of Solution Architect and delivery manager for the Dutch BSM team.

Previously he worked over 13 years for Hewlett Packard in the Netherlands. Covering a range of roles and responsibilities, from consultant to solution architect. As a solution architect he bridged the gap between business and IT at different levels, liaising between program manager and project organization, or between CIO and project staff.

He has also acted as a project leader and delivery manager in various positions.

Tom holds a bachelor degree in computer science.

Wim Jonkers

Title:

Business Operations Manager

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Wim was employed in January 2009 as Director of Managed Services and PSO.

He was employed in several IT companies before he started his own business in 1998, as a cofounder, which focused on IT management solutions, Support Services and Software Development.

As a Business Operations Manager, Wim will focus on improved efficiency, utilization, profitability and predictability across all business areas.

He has a computer science degree from the secondary technical school (MTS) in Hoogeveen (NL).